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Breakfast Buffet Attendant

The Buffet Attendant is responsible for assisting in providing the highest quality service possible to guests while maintaining the highest standards of cleanliness and sanitation throughout the hours of operation. The Buffet Attendant must ensure that all tables are kept clean and presentable with clean china, glassware, silverware and linen.


General Requirements:



  • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service
    oriented manner.

  • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.

  • Must be able to multitask and prioritize departmental functions to meet deadlines.

  • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.

  • Attend all hotel required meetings and training.

  • Maintain regular attendance in compliance with Calamigos Guest Ranch Standards, as required
    by scheduling, which will vary according to the needs of the hotel.

  • Maintain high standards of personal appearance and grooming, which includes wearing the
    proper uniform and nametag.

  • Comply with Calamigos Guest Ranch
    Group Standards and regulations to encourage safe and efficient hotel operations.

  • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.

  • Must be effective in handling problems, including anticipating, preventing, identifying and
    solving problems as necessary.

  • Must be able to understand and apply complex information, data, etc. from various sources
    to meet appropriate objectives.

  • Must be able to cross-train in other hotel related areas.

  • Must be able to maintain confidentiality of information.

  • Must be able to show initiative, including anticipating guest or operational needs.

  • Perform other duties as requested by management.

  • Maintain a friendly and warm demeanor at all times.


Qualifications, Education & Experience:


High School diploma or equivalent and/or experience in a hotel or a related field preferred.


Physical
requirements:


Flexible and long hours sometimes required. 


Heavy work - Exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or 20 pounds constantly to lift, carry, push, pull or otherwise move objects.


Ability to stand during entire shift. 




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